It’s given – the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, identifying some fascinating craze for spas in 2010:
Customer Service. Great customer service is always the best! You could hand the most costly spa treatment, but when the client isn’t contented with her spa experience, it’s equal to nothing. “In fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to guarantee they’re exceeding consumers’ wants…” Spas must embrace improved means then to give the clients a more satisfying spa experience.
Spa Sampling Menus. This is a strategic means to allow spa clients get a form of “preview” of the different treatments thatthey would like to try on.
Spa Partnerships. This allows spas to broaden their reach by building partnerships with local businesses that may also gain from them. Through this, spas are able to boost their business and grow the number of clients by taking the spa nearer to the clients. Several schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will carry on being influential in helping spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.
Beauty Rest. Not yet very popular, but an enticing alternative like this can certainly grow the number of spa visits. This simply signifies having that extra time at the spa to catch some forty winks while enjoying a relaxing massage. Or rather more attractive is to just reserve a room in a spa filled with calming aroma to get more sleep.
These are just few of the exciting trends that the spa industry is eyeing for 2010. Now, there are a bunch of better things to look forward to for your 2010 spa excursion.